Description
Course Outline:
1. Financial Consumer Protection
2. The BSP Financial Consumer Protection Framework
a. 5 Standards of Conduct
3. BSP Consumer Assistance Mechanism
a. Process
b. Complaints Data
4. Highlights of Republic Act No. 10870
Schedule:
December 3, 2019(Tuesday); 1:30 P.M. to 5:00 P.M.
Venue:
Dusit Thani Manila, Ayala Center, Makati City.